Less admin. More business.
Operilo builds AI assistants that book appointments, answer routine questions and run the repetitive workflows that eat your team’s day. Two are live now. More on the way.
Willow Lane Salon
Sam Whitfield
21:48Perfect, thank you!
1Sam Whitfield
online
Today
Hi! Do you have anything for a cut and colour on Thursday afternoon?
Hi Sam — yes, we do. Thursday 3 September I’ve got 2:15pm, 3:00pm or 4:45pm free with Maria. Which suits you?
3pm would be great
Booked you in — Thursday 3 September, 3:00pm with Maria, cut and colour, about 90 minutes. I’ll send a reminder on Wednesday.
Perfect, thank you!
The cost of doing it by hand
Repetitive work is not free. It is just paid for quietly.
Time
Fourteen messages back and forth to book one appointment. Multiply that by every enquiry that came in this week.
Missed work
An enquiry that arrives at 9pm on a Sunday gets answered on Tuesday, if at all. That is revenue walking quietly out of the door.
Wrong work
People you hired for their judgement spending the day copying details from a chat window into a calendar.
What we’ve built
Two assistants running in real businesses today.
Not a roadmap. These are shipped and working — which is the only kind of example worth putting on a page.
WhatsApp appointment booking
LiveClients message your WhatsApp number. The assistant checks your calendar, offers real slots, books, confirms, and sends the reminder. Nothing for them to install, nothing for you to chase.
- Reads and writes your live calendar
- Reschedules and cancellations handled
- Automatic day-before reminders
Discord support tickets
LiveA first responder inside your server. It answers the common questions from your own documentation, opens a ticket when it can’t, and hands it to a human with the context already gathered.
- Answers from your docs, not guesswork
- Escalates with the details already collected
- Routes to the right person or role
Operilo Community
general
support
billing
support
alex_m 21:12
how do I reset my API key? the old one is still showing as active
Operilo APP 21:12
Settings → API keys → Regenerate. The old key stops working straight away, so swap it in your integrations first.
Answered from your docs
Operilo APP 21:13
Ticket #1284 opened
The key is still active after regenerating — that needs a human. Assigned to @maya with the full thread attached.
Custom workflows
On requestSomething repetitive that isn’t on this list? Describe it to us. If it is rules plus routine judgement, it is probably automatable — and if it isn’t, we will tell you that instead of selling you something.
How it works
Three steps, and none of them are yours to build.
-
01
Tell us the workflow
A short call. You walk us through the process exactly as it happens today, mess and exceptions included.
-
02
We build and connect it
We wire the assistant into the tools you already use — your calendar, your inbox, your Discord — and train it on your own answers.
-
03
It runs; you review
It handles the routine cases and escalates anything unusual to a human. You can read every conversation it has.
- Registered UK company — Operilo LTD, no. 16974153
- Built and run from London
- Human handover on anything it isn’t sure about
Who it’s for
If your week has a job you do forty times, it’s for you.
Salons & beauty businesses
Bookings, rescheduling and the no-show reminders nobody gets round to sending.
Trades & home services
Quote enquiries qualified and scheduled while you are up a ladder.
Online communities
Discord support answered at 3am, escalated to you only when it matters.
Small agencies
Client intake, briefing questions and the same six FAQs, off your plate.
Questions
The things people ask us first.
What does it cost?
We are finalising pricing ahead of launch. Everyone on the waitlist sees it — and gets launch pricing — before it goes public.
Do I need to be technical?
No. You describe the process the way you would explain it to a new starter. We do the building, the connecting and the testing.
Which channels do you support?
WhatsApp and Discord today. Other channels — Slack, email and website chat among them — are on our roadmap, and we prioritise them by what customers actually ask for, so tell us which one you need.
What happens to my data?
Your customer conversations belong to you. We process them to run the assistant you asked for, and to support, troubleshoot and correct it where you have authorised us to. What we store, for how long, and who processes it on our behalf is set out in the customer agreement and data processing agreement we sign with you. For the current terms, email info@operilo.com.
How long does setup take?
Setup time depends on your workflow and integrations. We’ll confirm the expected timeline before onboarding.
Are you a real company?
Yes. Operilo LTD, registered in England and Wales, company number 16974153, registered office in London. Full details are in the footer of this page.
Tell us what’s eating your week.
Join the waitlist and we’ll come back to you with what we can take off your plate — and what we can’t.